We deliver across Pakistan within 7 to 10 working days. For urgent orders, please contact us on WhatsApp

Absolutely! We offer size and design customization. Just share your measurements or design ideas on WhatsApp, and we’ll make it just for you.

Zimiwear offers full customization.
If you have your own design, we can create it for you on the fabric and color of your choice.
If you select any design from our store, you can also get it customized in your preferred fabric and shade by simply sending us the details via WhatsApp.

All ZimiWear outfits are stitched under the supervision of our expert designers, ensuring accurate measurements.
However, if you still face any size issue after receiving your order:

You can get the size adjusted for free by ZimiWear.

If needed, we will also exchange the product for you (in case of any genuine/valid issue).

Please note that items must be unused and in original condition for exchange.


Your comfort is our priority, and our team is always ready to assist you.

Don’t worry — ZimiWear takes great care of your sizing needs.
If your size does not match our size chart exactly, you can simply message us on WhatsApp and share your exact body measurements.

Our expert designer is available 24/7 to guide you on how to measure correctly, so your dress is prepared with a perfect fit.

Your perfect size is our responsibility.


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Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including you junk as it will come from a noreply email address. To ensure emails reach you, add the domain eurocarparts.com to your safe senders list.

Zimiwear offers full customization.
If you have your own design, we can create it for you on the fabric and color of your choice.
If you select any design from our store, you can also get it customized in your preferred fabric and shade by simply sending us the details via WhatsApp.

Yes, COD is available across Pakistan. Zimiwear offer 100% free home delivery to our valuable customers anywhere in Pakistan

No, our courier company do not offer the service to deliver on weekends currently.

We use premium quality fabrics like Raw Silk, Organza, Velvet, Chiffon, and more – all handpicked for luxury wear.

Once we receive your item(s) back, our returns department will inspect and restock the goods. Once our returns department have done this, an automated refund is generated on our system. Your outstanding refund is then processed by our accounts department back to your original payment method. This process typically takes 5-7 working days. When returning your products please remember to include your original invoice, without this it may delay your refund.

We try our best to maintain exact colors, but due to lighting and screen differences, there may be a slight variation.

Yes, many of our designs can be made in the color of your choice. Share your desired shade, and we’ll confirm availability.

If you face any issue with your product, you can contact our support team, and we will guide you through the refund/return process.
However, please note:

A parcel opening video is mandatory for any refund or return request. This helps avoid any misunderstanding or confusion.

Used products will not be accepted for return.

Any item damaged after use or damaged by the customer cannot be returned or refunded.


We only accept returns for items that are unused, in their original condition, and supported with a clear parcel opening video.